By Dean La Grange
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14 May, 2019
Nowadays, having a Facebook Advertising partner or agency is crucial to the success of your online store. Once you've decided that taking on a partnership is the right move, what is there to do next? Weigh your options according to your business. We at La Grange Digital are passionate about Facebook Advertising and want businesses to grow and thrive. As industry pros, we know there are some agencies out there that will be perfect for you, and others… not so much. To help you out, here's a checklist of what we think are the most important questions you need to consider when you need to choose a Facebook Advertising Partner or agency. Do they have reviews? This might appear like a no-brainer, but you need look at an agency's reviews. What are their credentials? Do their reviews from other clients match up with what they portray on their website? An agency can boast all they want on their ROA's, but that means next to nothing if you can't find any reviews from previous clients. Try checking LinkedIn or other professional social channels. if you want to really go in depth, look for the ceo/ owner's personal LinkedIn and see what other professionals say about their work. If they have none-thank you, next. Can they meet your timeline? One of the most important things is to be transparent about your timeline with an agency. Openly define your expectations and goals when it comes to the work you need completed and when you need it done. Reach out to a Facebook partner and see if they can accommodate your needs. Do they have the experience you're looking for? For the most part, a portfolio speaks volumes about an agency. Take the time to look through their work and see if they've successfully done the work you want from them. For example, if you're looking for a campaign restructure, you're not going to go with an agency that is clearly monotonous in their campaign design style. Their campaign portfolio needs to be immaculate and what you want displayed for your business. How does the statement of work (SOW) / proposal look? Any agency or partner's statement of work or proposal needs to be specific. You need to guarantee that the proposal is presented in detail and covers both you and the agency itself. Neither party needs or wants to get screwed over. If a proposal is only one page, you should be biting your fingernails. Huge red flag. Simply look elsewhere. Do they meet your budget range? By selecting an agency that is cheaper than your budget scope, you get what you pay for. Lower quality work for your online store is not the way to go. You deserve the best, so you need to partner with the best in the industry. Also, make sure they know your budget and deliver a project around your budget. If they don't ask what your budget is, they are giving to you a pre-templated package of what they sell to every client. If they do ask, they are providing you with a custom SOW tailored to your requirements and budget. How do they present themselves? The agency's Facebook (and Instagram..) Business Ad Account needs to reflect the quality of work that you want and expect. The trick here is to not skip over the details you find essential. Does the agency online presence flow smoothly? Is everything easy to find? Chances are, if you're not impressed with their own campaign designs, you won't be impressed when they are working for you. Have they done campaign scaling with Facebook? Even if you don't need a campaign scaled, an agency that knows how to do one is better than one that doesn't. The key takeaway here is experience-the agency that has done successful ad campaign scaling in the past knows what they're doing. It's better to know you're well taken care of by an agency with the credentials. Do they properly communicate with you? Pick an agency that you can enjoy having a comfortable conversion with. Are they prompt in responding to calls or emails? Do you connect well with them after speaking for the first few times? If you're irritated from the start, that's probably how the rest of your professional relationship is going to go. Choosing a Facebook Advertising partner or agency can be unnerving. However, if you do the right amount of research and ask yourself the right questions, you might just find the partnership of your dreams. Good luck!